For domestic investors who are unfamiliar with foreign countries, in addition to dealing with basic living issues, investors need to consider the rules and risks involved in investment activities. At this time, the customer service provided for investors becomes crucial. Ordinary domestic immigration companies can only rely on the customer service systems of local developers or agents, and the services they can provide to clients are very limited; however, WorldWay, with the support of the Cyprus government, extends its services from within China to Cyprus, providing comprehensive pre-sale, in-sale, and after-sale customer service that is solely responsible to investors and does not rely on developers. This is also the only independent customer service system established by a Chinese immigration company in Cyprus, offering clients a full range of services including independent inspections, property purchases, immigration, settling in, schooling, medical care, property management, company establishment, and every landing after immigration in Cyprus.
After Mr. Ma, a client of WorldWay, had his Cyprus investment immigration application approved, during his first landing in Cyprus, WorldWay provided him and his family with comprehensive settling-in services. Mr. Ma remarked: “Before we even set off, WorldWay had already booked tickets for the whole family in advance; upon arriving in Cyprus, from the airport to the hotel, our family’s food, accommodation, and transportation were all assisted by WorldWay. Even the trivial matters like renting a car, buying furniture, and daily necessities were taken care of by their customer service staff. Since coming to Cyprus, we have hardly encountered any difficulties! It is truly a service you can trust!”
Many clients have expressed that the comprehensive services are one of the most important reasons they chose WorldWay to complete their property investment immigration in Cyprus; services such as assisting with property handover inspections, bank account openings, medical insurance, and children's schooling are all detailed in the settling-in service guidelines for each client. Without these services, newcomers in a foreign land may find it extremely difficult to navigate.
Due to the high costs of establishing and maintaining an independent customer service system in Cyprus, and the need for strong government support, currently, among all Chinese immigration companies, only WorldWay Group has established a comprehensive customer service system serving Chinese investors in Cyprus.
