Worldway Group has consistently and strictly implemented the national "Law on the Protection of Consumer Rights and Interests" and relevant laws and regulations. In its operations, the Group has strengthened its service awareness, service standards, and management. In its actions, it has created a safe and reassuring consumption environment for consumers, actively guided consumers to accept excellent services, resolutely resisted unfair competition, and advocated the principle of "seeking character first, then excellence." The Group strives to promote harmonious social development and truly upholds the protection of consumer rights as the company's primary guideline.
2014 was the Year of Service for Worldway Group. While maintaining rapid business growth, Worldway Group insisted on providing high-quality services to the vast number of consumers. In the "Consumer Rights Protection and Quality Service Satisfaction Unit (Brand)" selection event initiated by the China Foundation for Consumer Protection, after strict review, multi-level screening, and expert verification by the organizing unit, Worldway Group stood out in the industry platform with its reliable service model and high-quality service content, and was awarded the 2014 title of "Consumer Rights Protection and Quality Service Satisfaction Unit".
During this selection event, the China Foundation for Consumer Protection, through surveys and interviews with a large number of netizens and investors, as well as on-site inspections of the Worldway company, determined that Worldway operates in a standardized and lawful manner. It has sound mechanisms and reasonable systems for protecting consumer rights, effectively protecting the rights and interests of consumers. It is deeply trusted by the vast number of consumers and has set a benchmark in the industry.
