"Fortunately, I chose an immigration agency with a branch in Portugal," Mr. Wang expressed after his visit to Portugal. Before his trip, he considered issues related to settling down after investing in real estate in Portugal, which led him to select the WorldWay Group, which has a branch in Lisbon. After experiencing an emergency during his visit, he became even more aware that the timely and effective assistance provided by the WorldWay Group's Lisbon office is a strong support for his immigration to Portugal.
On the second night of Mr. Wang's visit to Portugal, around ten o'clock, the customer service staff at the WorldWay Group's Lisbon branch received a distress call from him. The client was very anxious and wanted the staff to contact the best lawyer in Lisbon to come to his hotel immediately, regardless of the cost. On the other end of the line, the customer service representative calmed him down while inquiring about the situation. It turned out that Mr. Wang had a confrontation with a guest in the adjacent hotel room over noise, which escalated into a physical altercation, and he was at a disadvantage. In his anger, he wanted to sue the assailant.
The customer service staff realized the urgency of the situation and that the client urgently needed legal assistance. Therefore, they immediately contacted the partner law firm of the WorldWay Group's Lisbon branch, informed them of the situation, and lawyer Luis stated that he would arrive at the hotel within twenty minutes to handle the matter. About fifteen minutes later, lawyer Luis not only arrived early but also brought along a well-known local criminal lawyer, Catarina.
The arrival of the two lawyers helped calm the angry and anxious client. Through professional analysis and patient persuasion, the client decided to abandon the litigation approach and also realized the negative consequences of his impulsive temper, leading to a mutual settlement.
In retrospect, Mr. Wang highly praised the quick response of the WorldWay Group's customer service and the professionalism of the lawyers, stating that the reasonable handling of this matter not only did not affect his home buying plans but instead strengthened their determination. On the third day, the client successfully signed the purchase agreement.
【Mr. Wang's Approval Information】
Property Information Purchased by Mr. Wang:
Approval Date: March 24, 2013
Purchase Location: Downtown Lisbon
Purchase Price: €326,000 & €364,000
【Purchased Property】
Type: Two-bedroom apartment (two units)
Area: 86㎡ & 89㎡
Built Area: 86㎡ & 89㎡
Swimming Pool: Community pool