Its owner, Howard Lunn from Devon, UK, stated that while drying clothes, the drive belt of the drum suddenly broke, and he thought the life of this old machine had come to an end and it could no longer work. "Because this model has been discontinued for so long, I couldn't find any usable spare parts online," Mr. Lunn explained. However, unexpectedly, Indesit customer service indicated that they could provide him with similar parts, and after repairs, it might extend the lifespan of the washing machine.
In addition to hardware support, the company also provided technical assistance, sending an engineer who was involved in the manufacturing of this series of washing machines at the time. Lunn is very proud of his beloved machine; he praised the company's service as excellent and expressed confidence that this locally manufactured machine in England would surely last until the end.
