In recent years, investing overseas has gradually become a trend among Chinese investors. Many investors may find that the real difficulties of property immigration arise after completing the property investment. Due to being in a foreign land, issues such as cultural differences and language barriers gradually emerge in daily immigration life, especially when encountering emergencies. Although these are just trivial matters, they can sometimes feel quite tricky. Therefore, investment immigration is indeed no small matter. Today, I would like to share a few tricky situations I encountered after living in Portugal.
In December 2014, my partner and I landed in Portugal once again to start our new life. One day in mid-December, after visiting the famous Sintra Mountain, we returned home only to realize we had forgotten to bring the house key. It was already 9 PM, and being in a foreign country, this small matter instantly made us feel helpless.
In a moment of desperation, I suddenly thought of the Worldway Immigration agency that assisted us with our immigration process. They have a branch in Lisbon, and during our visit, they provided us with reception and accompaniment. Therefore, I sought help from the customer service of the Worldway Lisbon branch. After receiving our request for assistance, the customer service representative suggested that my family and I first go to a nearby restaurant for a meal. During this time, she inquired and contacted a local licensed locksmith service. When the repair personnel arrived, they assisted us by acting as a translator between the locksmith company and the property management of our community. They promptly helped us unlock the door, replaced the lock, and updated the security system. Although it seemed like a small matter, to be honest, without the help of the customer service staff from the Worldway Lisbon branch, my partner and I, with our poor English, would have truly been at a loss.
The next day, my partner and I expressed our gratitude to the customer service staff at Worldway Lisbon and hoped they could assist us again in purchasing a hearing aid for my elderly mother, specifically looking for European brands. The customer service representative accompanied my family and me throughout the day to five specialized hearing aid stores, where we conducted tests. In the end, we chose the Siemens brand, and the same model of hearing aid was half the price compared to our home country, which made my mother very happy and satisfied.
Although these two small matters may seem insignificant, without the assistance of the local staff from the Worldway Lisbon branch, it would have been quite difficult to accomplish. Having lived in Portugal for over a month now, I deeply feel that investment immigration is indeed no small matter. I am also very grateful that I chose a well-established immigration brand company in the industry. Even in a foreign land, I can feel the thoughtful service provided by my fellow countrymen, ensuring a smooth immigration life for us.
