Whether due to environmental quality issues or concerns about children's education, friends around me occasionally share news about immigration, which is quite tempting. Last November, after much discussion with my family, immigration was finally put on the agenda. So why choose Europe? The rigor of Germany, the romance of France, the passion of Spain, the gentlemanly nature of Portugal, along with the profound cultural heritage and serene, elegant lifestyle of ancient Europe, all deeply moved us.
After understanding and comparing several European projects, I decided to choose Portugal, this beautiful and gentlemanly country. Recommended by a friend, we chose Worldway to consult and handle the relevant immigration inspection matters.
After five days and four nights of inspection, we selected a property in downtown Lisbon, and we were also deeply attracted by this modern yet ancient city. However, when it came to handling the immigration procedures, my family and I decided to take our time. After returning to our home country, I consulted several small immigration companies and agents. With a mindset of finding a bargain, I purchased a property in Cascais recommended by an unknown small company, which was a luxurious, well-decorated apartment of about 120 square meters, with a total price of 510,000 euros. Just as we were preparing for our future life in Portugal with great anticipation, this vision was suddenly disrupted.
【House After Leakage】
In May of this year, I received an email from Mr. Morato, the property manager of the community, informing me that due to the prolonged rainy season in Portugal this year, my house, being on the top floor, had developed leakage issues, and the repair costs would be around 30,000 euros. I was shocked to see this news, and my wife was very angry. The long rainy season cannot fully explain such a serious leakage problem, especially for a newly purchased property. Was there a serious quality issue with the house before I bought it? Did the previous owner and the local real estate agent conceal the truth from us? In our anger, we called the agent who introduced us to the property, but the line was busy, and no one answered; the same situation occurred the next day, leaving my wife and me very anxious and angry.
【Exterior View of the House】
When we found ourselves helpless in the face of this leaking house in a foreign country, we finally realized the kind reminder from an old friend. He said that when immigrating abroad, choosing a larger immigration agency would provide more security. Now it seems that post-immigration services are the most important yet easily overlooked aspect of the immigration process.
On the third day, feeling helpless, we searched for and called the customer service number of Worldway Europe. We were willing to pay as long as someone could assist us in resolving the house issue. Upon learning about our situation, the staff of Worldway Portugal made detailed records, assisted in investigating the specific leakage situation with a local lawyer, and helped investigate the information of the agent who introduced us to the property. Unexpectedly, we encountered a fraudulent agent who had long since closed down and disappeared. Subsequently, with the assistance of Worldway customer service, the leakage issue was resolved, reigniting our confidence and anticipation for our new immigrant life. We also decided to entrust Worldway with the subsequent immigration and renewal procedures. After living in Portugal for a while, we have grown to love this country more and more. Considering investment and the stable expectation of property appreciation in Portugal, with the assistance of Worldway, we purchased a small shop in downtown Lisbon in August, and the processing of various procedures was efficient and time-saving, and we quickly found tenants.
【House After Repairs】
I share my story with everyone, partly to express my gratitude to the customer service staff at Worldway, and partly to hope that future friends immigrating to Portugal will choose a legitimate immigration agency, especially to check if they have a local branch, so that they can ensure a worry-free property purchase and enjoy the pleasant life under the blue skies and white clouds of Europe.
